BC’s Three Biggest Cities Get Satisfactory Grades on Most Issues

Vancouver posts the highest score on dealing with transportation, while Burnaby is ahead on handling crime.

Vancouver, BC [January 29, 2020] – More than two thirds of residents of Vancouver, Surrey and Burnaby are pleased with the way their municipal governments have handled three specific issues, a new Research Co. poll has found.

In the online survey of representative samples in the three cities, 79% of residents say their municipal administration has done a “very good” or “good” job in providing sanitation services.

In addition, 70% of residents are satisfied with how parks and recreation facilities are being managed, and 69% think their municipal government is enhancing their overall quality of life.

More than three-in-five residents of Vancouver, Surrey and Burnaby are also content with what their municipal governments are doing to protect the environment (66%), promote tourism (65%), foster artistic and cultural activities (also 65%) and manage development and growth (63%).

At least half of residents are satisfied with the way Vancouver, Surrey and Burnaby are dealing with transportation (57%), dealing with crime (54%), making City Hall work in a transparent and unbiased fashion (52%), handling the city’s finances (52%) and engaging with regular people (50%).

“There are some subtle differences between the three cities when it comes to public safety,” says Mario Canseco, President of Research Co. “While 60% of Burnaby residents endorse the performance of their administration, the proportion falls to 54% in Vancouver and 52% in Surrey.”

The lowest ranked issue across all three cities is dealing with homelessness and poverty (44%). Satisfaction with this file rises to 52% in Surrey, but is lower in Vancouver (42%) and Burnaby (39%).

The assessment of City of Vancouver residents on many services has increased markedly since a Research Co. survey conducted in October 2018, particularly on managing development and growth (from 24% to 62%), dealing with crime (from 44% to 54%) and protecting the environment (from 55% to 64%).

A similar situation is observed in Surrey, where the current administration has a higher ranking than the previous one on issues such as promoting tourism (from 39% to 64%), dealing with transportation (from 24% to 57%) and enhancing quality of life (from 36% to 68%).

The approval rating for the three mayors is very similar: 52% for Vancouver’s Kennedy Stewart, 51% for Burnaby’s Mike Hurley and 50% for Surrey’s Doug McCallum.

Methodology:

Results are based on an online study conducted from January 2 to January 6, 2020, among 1,200 adults in Vancouver, Surrey and Burnaby. The data has been statistically weighted according to Canadian census figures for age and gender in each municipality. The margin of error—which measures sample variability—is plus or minus 2.8 percentage points for each municipality, 19 times out of 20.

Find our full data set here and download the press release here. 

For more information on this poll, please contact:

Mario Canseco, President, Research Co.
[c] 778.929.0490
[e] mario.canseco@researchco.ca

End of Free Parking at Granville Island Splits Metro Vancouverites

More than a third of recent visitors (35%) arrived by public transit, while 45% travelled to Granville Island in their own vehicles.

Vancouver, BC [December 27, 2019] – The decision to eliminate free parking at Granville Island is causing different reactions among residents of Metro Vancouver, a new Research Co. poll has found.

In the online survey of a representative sample of Metro Vancouverites, 33% of residents say they are “less likely” to go to Granville Island after the cancellation of free parking from 11:00 am to 6:00 pm. More two-in-five (42%) say this decision will not affect their plans, and one-in-five (19%) are now “more likely” to visit.

“Two-in-five Metro Vancouverites who drive to Granville Island (40%) claim to be less likely to visit under the new parking regime,” says Mario Canseco, President of Research Co. “However, more than half of them (58%) say they will not be deterred by this new regulation.”

Almost one-in-five Metro Vancouverites (18%) have been to Granville Island six times or more over the past two years, while 42% have been visited two to five times.

While more than one third of recent visitors to Granville Island (35%) relied on public transit to get there, a higher proportion (45%) arrived in their own vehicle. This includes 38% of residents of the City of Vancouver, as well as majorities of visitors from Surrey (55%), Burnaby (56%) and other municipalities in the Lower Mainland (52%).

The main reason to visit Granville Island continues to be shopping at the Public Market (56%, up seven points since a similar Research Co. survey conducted in November 2018), followed by sightseeing (20%) and getting a meal or snack (19%).

Other reasons cited for visiting Granville Island are shopping at a store that is not located inside the Public Market (13%) and going to an Arts and Culture performance (9%). 

Methodology:

Results are based on an online study conducted from December 9 to December 12, 2019, among 700 adults in Metro Vancouver. The data has been statistically weighted according to Canadian census figures for age, gender and region in Metro Vancouver. The margin of error—which measures sample variability—is plus or minus 3.7 percentage points, 19 times out of 20.

Find our full data set here and download the press release here. 

For more information on this poll, please contact:

Mario Canseco, President, Research Co.
[c] 778.929.0490
[e] mario.canseco@researchco.ca

Seven-in-Ten Vancouverites Happy with Separated Bike Lanes

Men and residents aged 55 and over are more likely to believe that the city currently has too many separated bike lanes.

Vancouver, BC [December 13, 2019] – More than two thirds of City of Vancouver residents appear satisfied with bike infrastructure, a new Research Co. poll has found.

In the online survey of a representative municipal sample, practically seven-in-ten Vancouverites (69%) support having separated bike lanes in the city, while 25% are opposed and 5% are undecided.

“It is not surprising to see 90% of Vancouverites who commute to school or work on a bike express support for this type of infrastructure,” says Mario Canseco, President of Research Co. “We also see that majorities of Vancouverites who commute by taking public transit (79%) and driving (69%) are also in favour of having separated bike lanes.”

Across the city, 40% of residents believe Vancouver currently has the right number of separated bike lanes. In addition, 30% of Vancouverites think there are too many separated bike lanes and some should be removed, and 21% feel there are not enough separated bike lanes and more should be added.

About a third of Vancouverites aged 55 and over (33%) and aged 35-to-54 (32%) believe that the city has too many separated bike lanes at this stage. The proportion is significantly lower among residents aged 18-to-34 (24%).

Men are also more likely to believe that some separated bike lanes should be removed than women (36% and 24% respectively).

Methodology:

Results are based on an online study conducted from November 12 to November 15, 2019, among 400 adults in the City of Vancouver. The data has been statistically weighted according to Canadian census figures for age, gender and region in the City of Vancouver. The margin of error—which measures sample variability—is +/- 4.9 percentage points, nineteen times out of twenty.

Find our full data set here and download the press release here. 

For more information on this poll, please contact:

Mario Canseco, President, Research Co.
[c] 778.929.0490
[e] mario.canseco@researchco.ca

Vancouverites Remain Supportive of Plastic Reduction Plan

More than three-in-four  residents agree with banning the use of foam cups and take-out containers.

Vancouver, BC [November 27, 2019] – A majority of Vancouver residents continue to favour specific guidelines to reduce the use of plastics in the city, a new Research Co. poll has found.

In the online survey of a representative municipal sample, almost four-in-five Vancouverites (78%) are in favour of banning the distribution of single-use plastic utensils, unless they are directly requested by customers—down six points since a similar Research Co. survey conducted in 2018.

In June 2018, Vancouver City Council voted to enact prohibitions on the use of specific plastic items as part of its “Zero Waste 2040” strategy. The full details of by-laws related to plastic straws, plastic bags, disposable cups and disposable utensils are expected to be released by November 30.

A ban on all expanded polystyrene foam (or “thermal”) cups and take-out containers will come into effect on January 1, 2020. More than three-in-four Vancouverites (76%, -9) agree with this course of action.

“Public support for the ban on foam cups and take-out containers is highest (87%) among Vancouverites aged 55 and over,” says Mario Canseco, President of Research Co. “Sizeable majorities of residents aged 18-to-34 (72%) and 35-to-54 (73%) are also in favour of this prohibition.”

A ban on the distribution of single-use plastic straws, with appropriate exemptions for health care needs, is backed by 77% of Vancouverites (-8).

More than four-in-five Vancouverites (83%, -10) believe it would be a “good” idea to require restaurants and coffee shops to provide recycling options for the disposable cups they give out.

Almost two thirds of residents (65%, +11) think it would be a good idea to ban the distribution of disposable cups altogether, while three-in-five (60%, +5) say customers should pay an additional fee for the disposable cups they require when purchasing a beverage.

Methodology:

Results are based on an online study conducted from November 12 to November 15, 2019, among 400 adults in the City of Vancouver. The data has been statistically weighted according to Canadian census figures for age, gender and region in the City of Vancouver. The margin of error—which measures sample variability—is +/- 4.9 percentage points, nineteen times out of twenty.

Find our full data set here and download the press release here. 

For more information on this poll, please contact:

Mario Canseco, President, Research Co.
[c] 778.929.0490
[e] mario.canseco@researchco.ca

Metro Vancouverites Angered by Litterers and Lazy Dog Owners

Other frustrations include drivers who use hand-held cell phones and those who park in handicapped spots without a decal.

Vancouver, BC [November 8, 2019] – At least seven-in-ten residents of Metro Vancouver are angry after witnessing four specific illegal behaviours, a new Research Co. poll has found.

In the online survey of a representative sample of Metro Vancouverites, 73% of residents say they become upset when they see a person littering and when dog owners decide not to pick up dog waste.

Animosity towards negligent dog owners rises with age, from 70% and 72% among Metro Vancouverites aged 18-to-34 and 35-to-54 respectively, to 82% among those aged 55 and over.

More than two thirds of Metro Vancouver residents are also angry when they see someone using a hand-held cell phone when driving (72%), parking in a handicapped spot without a decal (70%) and throwing cigarette butts on the ground (67%).

Two other driving violations make more than three-in-five Metro Vancouverites upset: speeding on a municipal road or street (65%) and not wearing a seatbelt when driving a car or riding in a car (61%).

Women are more likely to become upset after witnessing a driver speeding (71%) or a person inside a car who is not wearing a seatbelt (66%) than men (59% and 55% respectively). 

Smoking in a patio, or within 5 metres of doorways, open windows, or air intakes has been illegal in British Columbia for more than a decade. A majority of Metro Vancouverites (59%) are angry when they witness this particular behaviour.

“Residents of the City of Vancouver are more likely to become enraged by the actions of smokers,” says Mario Canseco, President of Research Co. “The proportion of Vancouverites who are upset is higher than in other municipalities when it comes to people lighting up in places other than designated areas.”

Fewer than half of Metro Vancouverites are angered after witnessing four other behaviours: riding a bicycle on the sidewalk (46%), riding a bicycle without a helmet (45%), watering the lawn outside permitted hours (40%) and jaywalking (38%).

Almost three-in-four Metro Vancouverites (73%) consider that most of the residents of their city “definitely” or “probably” follow existing laws and by-laws, while one-in-five (21%) believe most people “definitely” or “probably” do not.

Residents of Vancouver are more likely to deem most inhabitants as law-abiding (80%) than those who live in Burnaby (70%), Surrey (68%) and the remaining municipalities (72%).

Methodology:

Results are based on an online study conducted from October 24 to October 27, 2019, among 700 adults in Metro Vancouver. The data has been statistically weighted according to Canadian census figures for age, gender and region in Metro Vancouver. The margin of error—which measures sample variability—is plus or minus 3.7 percentage points, 19 times out of 20.

Find our full data set here and download the press release here. 

For more information on this poll, please contact:

Mario Canseco, President, Research Co.
[c] 778.929.0490
[e] mario.canseco@researchco.ca