British Columbians Unhappy with Their Mobile Phone Plan Prices

Most residents are skeptical about the promises of lower wireless costs issued by the federal and provincial governments.

Vancouver, BC [December 25, 2019] – Most residents of British Columbia are dissatisfied with how much they are paying for wireless communications, a new Research Co. poll has found.

In the online survey of a representative provincial sample, seven-in-ten mobile phone users (70%) describe the cost of their plan as “very expensive” or “moderately expensive.”

Mobile phone users aged 35-to-54 (77%) and those who reside in the Fraser Valley (74%) are more likely to believe that they currently pay too much for wireless services.

A monthly plan for a mobile phone in Canada with two gigabytes of data costs about $75. More than three-in-five British Columbians (62%) say a similar plan would be less expensive in the United States. 

More than a third of residents also think the cost of a similar phone plan would be lower in Italy (39%) and Australia (37%). 

“Most British Columbians know that wireless costs are lower in the United States than in Canada,” says Mario Canseco, President of Research Co. “But the current cost of a monthly plan for a mobile phone with two gigabytes of data in Australia and Italy is significantly lower, at $21 and $25 a month respectively.”

Two levels of government have promised action on this issue. The federal Liberal Party pledged to reduce the cost of wireless bills for Canadians by 25 per cent over the next four years. 

The Government of British Columbia recently appointed MLA Bob D’Eith to work with the federal government to explore more affordable and transparent mobile phone options.

Across British Columbia, only 31% of residents believe that the federal government will actually deliver on its promise of lower phone bills for Canadians.

A slightly higher proportion (35%) think the provincial government’s push for more affordable and transparent mobile phone options will ultimately be successful.

Methodology:

Results are based on an online study conducted from December 12 to December 16, 2019, among 800 adults in British Columbia. The data has been statistically weighted according to Canadian census figures for age, gender and region in Canada. The margin of error—which measures sample variability—is plus or minus 3.5 percentage points, 19 times out of 20.

Find our full data set here and download the press release here. 

For more information on this poll, please contact:

Mario Canseco, President, Research Co.
[c] 778.929.0490
[e] mario.canseco@researchco.ca

British Columbians Would Ban Mobile Phones in K-12 Classrooms

Public support for the measure that was implemented in Ontario earlier this year is high among parents and non-parents alike.

Vancouver, BC [November 29, 2019] – The notion of forbidding students from using their mobile phones in classrooms unreservedly is very popular in British Columbia, a new Research Co. poll has found.

In the online survey of a representative provincial sample, 88% of British Columbians think the province should implement a ban on the use of mobile phones during instructional time in K-12 classrooms.

Earlier this year, the Province of Ontario restricted the use of mobile phones in K-12 classrooms, unless the devices are required for health or medical purposes, or to support educational needs as decided by an instructor.

In British Columbia, residents aged 55 and over are more likely to express support for a prohibition (85%) than those aged 35-to-54 (80%) and those aged 18-to-34 (68%).

At least four-in-five residents of Vancouver Island (86%), the Fraser Valley (83%) and Metro Vancouver (80%) are in favour of banning mobile phones during instructional time in K-12 classrooms. Support is lower, but still high, in Northern BC (75%) and Southern BC (62%).

“More than four-in-five British Columbians who have a child currently enrolled in K-12 are supportive of a classroom mobile phone ban (81%),” says Mario Canseco, President of Research Co. “The proportion is similar (77%) for those who have no children in school at this point.”

Methodology:

Results are based on an online study conducted from November 6 to November 8, 2019, among 800 adults in British Columbia. The data has been statistically weighted according to Canadian census figures for age, gender and region in British Columbia. The margin of error—which measures sample variability—is plus or minus 3.5 percentage points, 19 times out of 20.

Find our full data set here and download the press release here. 

For more information on this poll, please contact:

Mario Canseco, President, Research Co.
[c] 778.929.0490
[e] mario.canseco@researchco.ca

Two-in-Five Canadian Social Media Users Are Finding “Fake News”

About three-in-ten have been exposed to racist content on their social media feeds.

Vancouver, BC [October 16, 2019] – A sizeable proportion of social media users in Canada say they have seen “fake news” in their feeds, a new Research Co. poll has found.

In the online survey of a representative national sample of social media users, 41% of respondents say they found links to stories on current affairs that were obviously false.

“Almost half of Canadian social media users aged 18-to-34 (48%) say they have found blatantly false stories on social media,” says Mario Canseco, President of Research Co. “The proportion is lower among those aged 35-to-54 (41%) and those aged 55 and over (36%).”

About three-in-ten Canadian social media users (29%) say they have found racist content or comments in their feed. About one-in-five also report finding homophobic content or comments (21%) and content or comments offensive to people with disabilities (20%).

Canadian social media users aged 18-to-34 are more likely to report someone for offensive content or comments (35%, compared to the national average of 21%) and to post something on social media that they deleted after thinking it over twice (28%, compared to the national average of 21%). 

When asked about specific ideas that could be implemented on social media platforms, two thirds of Canadian users (68%) are in favour of banning “anonymous” accounts to only allow people to comment and post if they use their real name and likeness.

Three-in-five Canadian social media users (60%) believe “creeping” should be dealt with and would like platforms to always allow users to see who has viewed their profiles, photos and posts.

A sizeable proportion of respondents (72%) acknowledge that it is difficult to discern which social media accounts are real and which ones are fake.

More than three-in-five social media users (63%) believe politicians who have a social media account should not be able to block users from engaging with them.

Canadian social media users who voted for the Liberal Party or the New Democratic Party (NDP) in the 2015 federal election (67%) are more likely to support block-free accounts for politicians than those who voted for the Conservative Party (60%).

Methodology:

Results are based on an online study conducted from September 24 to September 26, 2019, among 840 adult social media users in Canada. The data has been statistically weighted according to Canadian census figures for age, gender and region in Canada. The margin of error—which measures sample variability—is plus or minus 3.4 percentage points, 19 times out of 20.

Find our full data set here and download the press release here. 

For more information on this poll, please contact:

Mario Canseco, President, Research Co.
[c] 778.929.0490
[e] mario.canseco@researchco.ca

Unsolicited Calls and Messages Affect Most British Columbians

More than a third of the province’s  residents received a text asking about their support for a party or policy.

Vancouver, BC [September 27, 2019] – A significant proportion of British Columbians recently had to deal with unsolicited text messages and calls on their mobile phone, a new Research Co. poll has found.

In the online survey of a representative sample of British Columbians, 37% of respondents say that, over the course of the past two months, they received text messages asking them if they support a specific party or policy sent by an individual they do not know.

Men (42%) and British Columbians aged 18-to-34 (44%) are more likely to report getting text messages of a political nature from unknown senders.

A similar proportion of British Columbians (35%) received phone calls and/or phone messages from an individual purporting to represent a government agency (such as the Canada Revenue Agency).

Women (36%) and Metro Vancouverites (39%) are more likely to have received calls or messages from a scammer over the past two months.

Three-in-ten British Columbians (31%) say they received phone calls or messages over the past two months where an individual speaks Cantonese or Mandarin, including 42% of those who reside in Metro Vancouver.

“Younger British Columbians appear to be more affected by unsolicited phone calls and messages than their older counterparts,” says Mario Canseco, President of Research Co. “While only 40% of residents aged 55 and over say they did not receive any of the three types of calls or messages included in the survey, the proportion falls to 25% among those aged 35-to-54 and 20% among those aged 18-to-34.”

More than a third of British Columbians (37%) have reported an unwanted call or phone number to the Canadian Anti-Fraud Centre (formerly known as PhoneBusters).

British Columbians aged 18-to-34 (46%), men (43%) and residents of both Northern BC (47%) and the Fraser Valley (44%) are more likely to have contacted the Canadian Anti-Fraud Centre to report an unwanted call or number.

Methodology:

Results are based on an online study conducted from September 11 to September 14, 2019, among 800 adults in British Columbia. The data has been statistically weighted according to Canadian census figures for age, gender and region in British Columbia. The margin of error—which measures sample variability—is plus or minus 3.5 percentage points, 19 times out of 20.

Find our full data set here and download the press release here. 

For more information on this poll, please contact:

Mario Canseco, President, Research Co.
[c] 778.929.0490
[e] mario.canseco@researchco.ca

More Than Half of British Columbians Have Boycotted a Company

Half of “boycotters” say they disagreed with how an organization or establishment pays or treats its employees.

Vancouver, BC [September 11, 2019] – A majority of British Columbians admit to having voluntarily abstained from using, buying or dealing with an organization of establishment, a new Research Co. poll has found.

In the online survey of a representative provincial sample, 55% of British Columbians say that, over the course of their lives, they have boycotted an organization or establishment.

Women (58%), British Columbians aged 55 and over (59%) and Vancouver Islanders (62%) are more likely to say that they have boycotted a company.

Half of British Columbians who have actively participated in a boycott (50%) point to disagreements with how employees of a specific organization of establishment were paid or treated.

Other reasons cited for boycotts include disagreements over environmental practices (43%), disagreements over the ownership of an organization or establishment (37%) and disagreements with animal welfare practices (33%).

“Women in British Columbia are significantly more likely to have boycotted a company for labour (56%) or animal welfare reasons (42%) than men (44% and 23% respectively),” says Mario Canseco, President of Research Co. “Boycotts originating from a disagreement with ownership are more common in Metro Vancouver (41%).”

More than two-in-five British Columbians (43%) say they research the environmental practices of companies before purchasing a product or service “all the time” or “some of the time”. 

Slightly smaller proportions of British Columbians also look into a company’s social practices (39%) and labour practices (37%) before making a purchase.

When it comes to their recent experiences as consumers, more than a third of British Columbians say they review a company’s social, environmental, labour and/or investment practices when shopping for groceries (41%), clothing or shoes (40%), household goods (39%), cleaning products (also 39%), a vehicle (38%), dinner at a restaurant (37%) and electronics (36%).

Across the seven recent consumer experiences tested, British Columbians aged 18-to-34 are significantly more likely to review a company’s practices than their older counterparts.

While only 27% of British Columbians aged 55 and over review a company’s social, environmental, labour and/or investment practices when shopping for clothing or shoes, the proportion climbs to 44% among those aged 35-to-54 and 58% among those aged 18-to-34.

Methodology:

Results are based on an online study conducted from August 28 to August 30, 2019, among 800 adults in British Columbia. The data has been statistically weighted according to Canadian census figures for age, gender and region in British Columbia. The margin of error—which measures sample variability—is +/- 3.5 percentage points, nineteen times out of twenty.

Find our full data set here and download the press release here. 

For more information on this poll, please contact:

Mario Canseco, President, Research Co.
[c] 778.929.0490
[e] mario.canseco@researchco.ca